Privacy Policy

At HerbalDubai, we are deeply committed to protecting your privacy. This Privacy Policy outlines how your Personal Information is collected, used, and shared when you visit or make a purchase from our website and services.

2. 🛡️ Information We Collect

We collect two main types of information to process your orders and improve our service:

A. Personal Identification Information (PII)

This includes information you provide directly to us when creating an account, placing an order, or contacting support:

  • Name

  • Email Address

  • Billing and Shipping Address

  • Phone Number

  • Payment Information (processed securely by third-party payment processors)

B. Non-Personal Information (NPI)

This information is automatically collected when you browse the site:

  • IP Address

  • Browser type and version

  • Time zone and location data

  • Details about how you interact with our website (pages viewed, products clicked).

3. 🎯 How We Use Your Information

We use the information we collect for the following core purposes:

  • Order Fulfillment: To process and fulfill your orders, communicate delivery updates, and process payments.

  • Customer Service: To respond to your inquiries, requests, and provide ongoing customer support.

  • Marketing & Communication (with your consent): To send you promotional emails, product updates, and special offers related to HerbalDubai products.

  • Improvement: To analyze website usage and trends to enhance our products, services, and website functionality.

4. 🔗 Use of Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site usage, and support our marketing efforts. You can choose to set your web browser to refuse cookies, but some parts of the website may not function properly as a result.

5. 🔒 Security of Your Information

We employ robust and commercially acceptable security measures to protect your Personal Information from unauthorized access, loss, or disclosure. All transaction data is processed securely and protected by encryption.

6. 📞 Contact Us

If you have questions about our Privacy Policy or need assistance regarding your data, please contact us: